frequently asked questions

frequently asked questions

bridal

What information do you need to know in my bridal quote?


Your quote is our first chance to understand your needs and vision for your wedding or bouquet replica. Photos are always most helpful, knowing what items you'd like to have included, the date of your event and of course budget and colors.




I don't know how much flowers are, what's the budget?


Generally most of our medium sized bridal and replica bouquets start at $200. Our quote pricing is itemized by stem so you can see the cost broken down to easily make revisions. Smaller bouquets and bridesmaids range from $75-$175 and groom's boutonnieres start at $20. Budgeting for paper flowers is similar to real florals, only they last much longer!




When should I order?


Custom bouquets and replicas I ask for a 4 week production, rush fees may apply if needed sooner. Depending on the size and items requested for your wedding 6 months may be needed. The sooner you can contact and start the design process the better! Reserving your date on our prodution calendar ensures your project is priority.




Will you ship my wedding flowers?


If you are in the Northeast Ohio area I can arrange delivery for your bouquet and wedding flowers. All other orders will be shipped insured to you with a guaranteed in hands date.




What if it rains on my wedding day?


Some say that's good luck! Your bouquet is treated with a Krylon UV spray, that will help with some moisture defense but you bouquet is not waterproof. Generally,on the most important day of your life, your planner and photographers are not going to allow the bride to get wet, let alone soaked. Just like protecting your hair and makeup you'll protect your bouquet from the elements.




I want very specific colors for my flowers


We do our absolute best to color match and compliment the colors of your wedding or bouquet replica. It is important to understand the difference between paper and real flowers, we hand color, dye and paint our petals to create the colors you desire. But just like mother nature not every shade can be exactly guaranteed.




I want to duplicate my bouquet, what do you need?


First fill out our quote form so we can get a little more information about you. From there we will contact you and request photos of your bouquet, as many photos that you can provide they don't have to be perfect. After that we will craft a custom quote based off of your budget and the photos provided. You may approve the quote or ask for revisions, once agreed upon we will send a custom invoice to pay in full and begin production!





returns

Can I return my order?


Unfortunately, due to the custom nature of most of our orders all sales are final. We pride ourselves in accurate representation of our flowers. Any issues with shipment within 24 hours of delivery please alert us, we can file an insurance claim. Please email us so we can discuss more.




Can I cancel my order?


Once your order is placed sales are final. Production on custom orders starts immediately after purchase, from ordering custom paper colors to planning.





care

How do I care for my paper flowers?


Paper flowers are happiest indoors in cool dry areas. Our flowers (except for cake & food use) are treated with a Krylon UV spray to help minimize the effects of sun damage. Wire stems can be bent to adjust height and petals can be gently fluffed and nuanced to maintain shape.




Can I clean my flowers?


Absolutely, the best way to dust and clean your flowers is with compressed air (keyboard spray). You can also gently dust with a Swiffer duster or soft cloth.





contact

Can I come to you studio?


Our home studio is located in Peninsula, OH just outside of Akron. I will happily schedule a consultation or meeting in the Northeastern Ohio area to discuss your flower needs. Most of our orders are custom and made to order, so our studio is not stocked with ready made gits.




How can I reach you?


The best way to contact us with concerns, custom projects or questions is to email! Photos, dates, colors, budget, and detailed questions help us serve you better.





custom

Do you accept custom orders other then Bridal?


Yes! Most of our orders are totally custom. Tell us what you are thinking, budget, timeline and inspriations are always best to know your vision. Contact us for more information and planning.




Can I change the color or quantity of an item in your online store?


Yes! Let us know what you'd like. We can send you a custom invoice for exactly the color and quantity you want to order. Our flowers can be made in an endless combination of colors.





shipping

Do you ship outside of the USA?


Our shop is currently set up to accept orders and ship to addresses in the USA. If you are outside of the USA and would like to place and order please email us. We can provide you an international shipping quote and set up a custom invoice for you.




Can I get less expensive shipping?


We do our absolute best to keep competitive shipping prices, and generally will source two quotes for custom orders. Although our boxes are light, the dimensions are long which makes them oversized. We insure all of our packages to help protect your order.